Shipping & Returns
At SIELAY, we understand the importance of timely shipping, secure packaging, and reasonable costs. We provide shipping services through reliable carriers to ensure that our customers receive their orders on time. Shipping charges are based on the weight and distance of the package. We also offer free shipping for orders above a certain value.
If you have any questions about our shipping policy, please do not hesitate to contact us.
Return & Exchange Policy
We want our customers to be completely satisfied with their purchases from SIELAY. If you are not satisfied with your purchase, we offer hassle-free returns and exchanges within a certain period of time. You can return or exchange the product by contacting our customer service team and providing the necessary details. We will issue a refund or send a replacement as per your preference.
In case of any issues with the product, please contact our customer service team immediately. We will do our best to resolve the issue to your satisfaction.